Last Updated: January 1, 2026 | Effective Date: January 1, 2026

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by byd108 ("we," "us," "our") through our website located at https://byd108.cam and any associated mobile-optimized platforms (collectively, the "Platform"). This policy describes our practices regarding the collection, use, disclosure, storage, and protection of personal information provided by users ("you," "your") who access or use our online betting and gaming services.

By creating an account with byd108, depositing funds, placing bets, or otherwise using our Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with our privacy practices, you must immediately discontinue use of the Platform and refrain from providing any personal information.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of the byd108 Platform. Where terms are defined in the Terms & Conditions, they carry the same meaning in this Privacy Policy unless otherwise specified.

2. Data Controller Information

byd108 acts as the data controller for all personal information collected through the Platform. This means we determine the purposes for which and the manner in which your personal data is processed. We are committed to processing your data in accordance with applicable data protection laws and industry best practices.

For any questions, concerns, or requests regarding your personal information or this Privacy Policy, you may contact our Data Protection Officer or customer support team using the contact information provided in Section 14 of this document.

3. Personal Information We Collect

byd108 collects various categories of personal information necessary to provide our services, comply with legal obligations, and enhance your user experience. The personal information we collect includes:

3.1 Information You Provide Directly

  • Registration Information: When you create an account, we collect your full legal name, date of birth, gender, residential address, email address, mobile phone number, username, and password.
  • Identity Verification Documents: To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we collect copies of your Indonesian identification card (KTP), proof of address documents (utility bills, bank statements), and in some cases, photographs for facial verification.
  • Financial Information: We collect bank account details, e-wallet account information, transaction histories, deposit and withdrawal records, and payment method verification documents necessary to process financial transactions.
  • Communication Data: When you contact customer support via live chat, email, or other communication channels, we collect and retain the content of those communications, including any attachments, for quality assurance and dispute resolution purposes.
  • Marketing Preferences: We record your consent preferences regarding promotional communications and your responses to marketing campaigns.

3.2 Information Collected Automatically

  • Device and Technical Information: We automatically collect your IP address, browser type and version, operating system, device identifiers, screen resolution, and time zone settings when you access the Platform.
  • Usage Data: We track your activities on the Platform including pages visited, games played, bets placed, time spent on different sections, navigation paths, and interaction with features.
  • Location Data: We collect general location information based on your IP address to ensure compliance with jurisdictional restrictions and to provide localized services.
  • Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. See Section 6 for detailed information about our use of cookies.

3.3 Information from Third Parties

  • Payment Processors: We receive transaction confirmation data from Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) to verify deposits and process withdrawals.
  • Identity Verification Services: We may use third-party identity verification and fraud prevention services that provide us with verification results and risk assessments.
  • Game Providers: Our casino game providers (Pragmatic Play, Evolution Gaming, Microgaming, etc.) may share gaming activity data with us for operational and analytical purposes.

4. How We Use Your Personal Information

byd108 uses your personal information for the following purposes:

4.1 Account Management and Service Delivery

  • Creating and maintaining your user account
  • Processing deposits, withdrawals, and other financial transactions
  • Providing access to sports betting, casino games, and other gaming products
  • Processing bets, calculating winnings, and crediting payouts to your account
  • Communicating important account information including transaction confirmations, security alerts, and policy updates

4.2 Verification and Compliance

  • Verifying your identity and age to ensure compliance with the 21+ age requirement
  • Conducting KYC and AML checks as required by applicable regulations
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Complying with legal obligations including responding to law enforcement requests and court orders

4.3 Platform Improvement and Analytics

  • Analyzing user behavior and preferences to improve Platform functionality and user experience
  • Conducting market research and statistical analysis
  • Testing new features, games, and services
  • Monitoring Platform performance and identifying technical issues

4.4 Marketing and Promotions

  • Sending promotional offers, bonuses, and marketing communications (with your consent)
  • Personalizing promotional content based on your gaming preferences and history
  • Conducting customer satisfaction surveys and feedback requests
  • Administering loyalty programs and VIP benefits

4.5 Customer Support and Dispute Resolution

  • Responding to customer inquiries and support requests
  • Resolving complaints and disputes
  • Investigating alleged violations of our Terms & Conditions
  • Providing assistance with responsible gaming tools and self-exclusion requests

4.6 Security and Risk Management

  • Protecting against unauthorized access, account takeovers, and security breaches
  • Detecting unusual account activity or suspicious betting patterns
  • Implementing responsible gaming measures including deposit limits and self-exclusion
  • Investigating potential bonus abuse, collusion, or other prohibited activities

5. Legal Basis for Processing

Under applicable data protection laws, byd108 must have a valid legal basis to process your personal information. We process your data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions), including account creation, transaction processing, and service delivery.
  • Legal Obligations: Processing is required to comply with legal and regulatory obligations including age verification, KYC/AML requirements, tax reporting, and responding to law enforcement requests.
  • Legitimate Interests: Processing is necessary for our legitimate business interests such as fraud prevention, platform security, business analytics, and improving our services, provided these interests do not override your privacy rights.
  • Consent: For certain processing activities such as marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

6. Cookies and Tracking Technologies

byd108 uses cookies and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and deliver personalized content.

6.1 Types of Cookies We Use

  • Essential Cookies: Strictly necessary for Platform operation, enabling core functions like account login, session management, and secure transactions. These cannot be disabled without impairing site functionality.
  • Functional Cookies: Remember your preferences such as language settings, currency selection, and customized display options to provide a more personalized experience.
  • Analytics Cookies: Collect aggregated data about how users navigate and interact with the Platform, helping us identify popular features, detect technical issues, and optimize performance.
  • Marketing Cookies: Track your browsing activity to deliver targeted promotional content and measure the effectiveness of advertising campaigns. These require your consent.

6.2 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to refuse all cookies, accept only certain types, or receive notifications before cookies are stored. However, disabling essential cookies may prevent you from using certain Platform features. Note that withdrawing consent for marketing cookies does not affect your ability to access byd108 services.

7. Sharing Your Personal Information

byd108 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for legitimate business purposes:

7.1 Service Providers and Business Partners

  • Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay) process financial transactions on our behalf.
  • Game Providers: Casino game suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt) receive minimal data necessary to deliver gaming content and track gaming activity.
  • Identity Verification Services: Third-party KYC and fraud prevention specialists verify your identity and assess account risk.
  • Customer Support Tools: Live chat and customer service platforms process communication data to facilitate support interactions.
  • Cloud Hosting and IT Infrastructure: Technology providers host our servers, databases, and backup systems.

7.2 Legal and Regulatory Disclosures

We may disclose your personal information to government authorities, law enforcement agencies, regulators, or courts when required by law, legal process, or to protect our rights, property, safety, or that of our users and the public. This includes compliance with subpoenas, court orders, tax regulations, and AML investigations.

7.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.

Data Protection Commitments

All third parties with whom we share your personal information are contractually obligated to implement appropriate technical and organizational security measures, use your data only for specified purposes, and comply with applicable data protection laws. We conduct due diligence to ensure our partners maintain adequate data protection standards.

8. Data Retention and Storage

byd108 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8.1 Retention Periods

  • Active Account Data: Personal information associated with active accounts is retained for the duration of your membership plus a minimum of 5 years following account closure to comply with financial regulations and AML requirements.
  • Transaction Records: Financial transaction data including deposits, withdrawals, and betting history is retained for a minimum of 7 years as required by tax and financial regulations.
  • Communication Records: Customer support interactions are retained for 3 years for quality assurance and dispute resolution purposes.
  • Marketing Data: If you withdraw consent to marketing communications, we will suppress your data for marketing purposes while retaining minimal information necessary to honor your opt-out preference.
  • Legal Holds: Data subject to legal disputes, investigations, or regulatory inquiries is retained until the matter is resolved and all applicable limitation periods have expired.

8.2 Data Storage Location

Your personal information is stored on secure servers located in jurisdictions with robust data protection frameworks. We implement appropriate safeguards to protect data transferred internationally, including encryption during transmission and contractual protections with service providers.

9. Security Measures

byd108 takes data security seriously and implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9.1 Technical Security Measures

  • Encryption: All data transmitted between your device and our servers is protected using SSL/TLS encryption protocols. Sensitive data at rest (passwords, financial information) is encrypted using AES-256 encryption.
  • Access Controls: Personal information is accessible only to authorized personnel who require access to perform their job functions. We implement role-based access controls and multi-factor authentication for administrative systems.
  • Firewalls and Network Security: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and regular security monitoring.
  • Regular Security Audits: We conduct periodic vulnerability assessments, penetration testing, and security audits to identify and remediate potential weaknesses.

9.2 Organizational Security Measures

  • Employee training on data protection principles and security best practices
  • Confidentiality agreements binding all staff members with access to personal data
  • Incident response procedures to quickly detect, respond to, and mitigate security breaches
  • Regular backups and disaster recovery protocols to prevent data loss

Your Security Responsibilities

While we implement robust security measures, you also play a critical role in protecting your account. Never share your login credentials, use strong unique passwords, log out after each session on shared devices, keep your contact information current, and immediately report any suspicious account activity to our customer support team.

10. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

10.1 Right of Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of the personal information we hold about you. This includes information about the purposes of processing, categories of data, recipients of disclosures, retention periods, and your other privacy rights.

10.2 Right to Rectification

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion. You can update much of your account information directly through your account settings.

10.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or you withdraw consent. However, we may retain certain information as required by legal obligations or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

10.4 Right to Restrict Processing

You can request that we limit how we use your personal information in specific situations, such as while we investigate the accuracy of data you have contested or while determining whether our legitimate interests override your privacy rights.

10.5 Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.

10.6 Right to Object

You may object to processing of your personal information based on our legitimate interests or for direct marketing purposes. If you object to marketing communications, we will cease such communications while retaining minimal data to honor your opt-out preference.

10.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

10.8 Exercising Your Rights

To exercise any of these rights, please contact our customer support team or Data Protection Officer using the contact information in Section 14. We will respond to your request within 30 days. Identity verification may be required to prevent unauthorized access to your personal information.

11. International Data Transfers

byd108 primarily serves Indonesian residents and stores data within jurisdictions that provide adequate data protection. However, some of our service providers and technology partners may be located outside Indonesia, which may involve transferring your personal information internationally.

When we transfer personal data across borders, we implement appropriate safeguards including:

  • Ensuring recipients are located in countries with adequate data protection frameworks recognized by international standards
  • Entering into data transfer agreements that impose contractual obligations on recipients to protect your data
  • Implementing technical measures such as encryption during transmission and at rest
  • Conducting due diligence on third-party data protection practices

12. Children's Privacy

byd108 services are strictly intended for individuals aged 21 years and older. We do not knowingly collect, use, or solicit personal information from anyone under the age of 21, and we do not knowingly allow persons under 21 to register for accounts or use our Platform.

If we become aware that we have collected personal information from a person under 21 without proper age verification, we will immediately delete that information and close the associated account. All winnings will be void and deposits will be returned to the source. If you believe we have inadvertently collected information from a minor, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to monitor their children's internet usage and to help enforce this policy by instructing children never to provide personal information on online gaming platforms without permission.

13. Changes to This Privacy Policy

byd108 reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this policy and notify users through one or more of the following methods:

  • Email notification to the address associated with your account
  • Prominent notice on the Platform homepage or within your account dashboard
  • Pop-up notification upon login requiring acknowledgment of the updated policy

Your continued use of the byd108 Platform following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you must discontinue use of the Platform and may request account closure. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or how byd108 handles your personal information, please contact us through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your account dashboard
  • Customer Support: Our Indonesian-speaking team is available 24 hours a day, 7 days a week (WIB timezone)

For formal privacy complaints or data protection inquiries, please address your correspondence to our Data Protection Officer. We will acknowledge receipt of your inquiry within 48 hours and provide a substantive response within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction.

Policy Acceptance

By creating an account with byd108, you acknowledge that you have read, understood, and consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy. You confirm that all information provided is accurate and that you will promptly update any changes to your personal details through your account settings.

Data Protection Principles

Transparency

We are open and honest about what data we collect, why we collect it, and how we use it. This Privacy Policy provides comprehensive information about our data practices.

Security

Your data is protected by bank-grade encryption, secure servers, access controls, and regular security audits to prevent unauthorized access or breaches.

Data Minimization

We collect only the personal information necessary to provide our services, comply with regulations, and protect both you and byd108 from fraud and abuse.

User Control

You have rights to access, correct, delete, or restrict processing of your personal data. We provide tools and processes to exercise these rights easily.

Compliance

We adhere to international data protection standards and applicable Indonesian regulations including KYC, AML, and consumer protection requirements.

Responsible Sharing

We never sell your data. Information is shared only with trusted partners who are contractually obligated to protect it and use it solely for specified purposes.

Questions About Your Privacy?

Our customer support team is available 24/7 to address any privacy concerns or data protection questions